Help
Frequently Asked Questions
What is goWander.com?How do I register for goWander.com?
What do you do with the information I supply when I register?
I've lost/forgotten my password, how do I get a new one?
How do I find my subscriber number?
Can I change my On-Screen Name?
How do I change my password?
How do I attach a picture to my profile?
How do I report inappropriate content?
How do I upload my photos?
How do I upload my videos?
How do I add a link to an Experience?
How do I add a photo to an Experience?
How do I add a video to an Experience?
How does the footsteps points system work?
What do I receive for my footsteps points?
How do I find other members?
What's a watch list?
What is my Member Home?
What's a Travel CV and how does it work?
Why am I logged out when I go from goWander.com to Wanderlust.co.uk or vice versa?
How can I advertise in Wanderlust magazine or on goWander.com?
How do I subscribe to Wanderlust magazine?
What do these icons mean?
How do I report an error I've noticed on goWander.com?
What is goWander.com?
goWander.com is a new kind of online community for people with a passion for travel. It's a place to share your travel experiences, photos and videos, make recommendations, meet travel companions, and get answers to all your travel queries. It's your site, and with our unique points system, the more you get involved, the more you benefit.
GoWander.com is brought to you by the team behind the award-winning Wanderlust travel magazine. You can find out more about Wanderlust magazine at our website where you'll also find our latest travel news, destination guides, articles, competitions and interviews.
How do I register for goWander.com?
Simply go to this page, fill in your details and follow the instructions.
What do you do with the information I supply when I register?
The information you provide us with is stored by us and is not accessible by third parties unless you have stated when you registered that you wish it to be shared. We will never share your details with advertisers that don't meet our strict quality guidelines.
I've lost/forgotten my password, how do I get a new one?
Go to this page, enter your details and we'll send you a new one to the email address you registered with.
How do I find my subscriber number?
If you are a magazine subscriber, you can find it on the sheet that comes with your copy of the magazine. If you can't find it, please call us on 01753 620426 or email enquiries@goWander.com
Can I change my On-Screen Name?
Yes. When you've logged in to your account, click on Profile. Then click on the Edit button under Profile in your Control Panel. You'll see your current On-Screen Name under the Account Details. Change it to your new name and click Save Changes at the bottom of the page. You can repeat this as often as you like.
How do I change my password?
Click on Change Password in the top right of the screen and follow the instructions.
How do I attach a picture to my profile?
You can upload one when you're filling out your profile by clicking the Browse button next to the Profile photo field. Select the one you want to use from your computer and click Open. When you click Save Changes, the photo will automatically be added to your profile.
How do I report inappropriate content?
If you see a comment, photo or video that you think is inappropriate, you can report it by clicking on the 'Report as inappropriate' link. Fill out the form on the page and one of our moderating team will review your comments and take action if necessary. We take inappropriate content very seriously and are committed to removing it from goWander.com
How do I upload my photos?
Click on Photos, then Add your own photos. You can upload up to 10 images at one time. Please note we can only accept JPEG images that are smaller than 1MB in size. Select the destination to which they apply from the Destination Search list. Or if they don't apply to a specific destination, select General from the list. You should also enter some keywords as this makes it easier for other people to find your photos when they're searching on a particular destination or keywords. Once you have uploaded your photos, you can give them a title and description.
How do I upload my videos?
Our videos are hosted through YouTube. This means you first need to register and upload your videos at www.youtube.com. Once you've done that, make sure you make a note of the video ID (the unique combination of letters and numbers YouTube uses to identify videos, for example TtthIpC9cWs). On goWander.com, click on Videos, then Add your own videos. Give your video a title and description then add the YouTube code. Add some keywords and select a destination from the list, or if your video isn't about a specific destination, select General. You can then choose to preview your image before publishing or just publish. If you want to go back and make any changes, select Edit.
How do I add a link to an Experience?
Pick the place where you want your link to appear and click on the globe symbol under Main Content. This will bring up a box with a field marked URL. Type your link in there, for example www.wanderlust.co.uk and click on OK to add it to the Experience.
How do I add a photo to an Experience?
Before you can use a photo in an Experience, you need to have added it to your personal photo library. To do this, follow the steps in 'How do I upload my photos?' Once you've done this, pick a point in your Experience where you'd like to add your photo. Then click on the yellow square symbol under the Main Content heading. This will open up a new window with the words 'Image Properties'. Click on the grey box that says 'Browse Server'. This will open up your personal photo library. Select the photo you wish to use by clicking on it. This will take you back to the 'Image Properties' box. Here you can resize it using the Width and Height boxes, put a border round it and decide which side of the page it will appear on using the Align menu. When you're happy with your photo, click on the OK button.
How do I add a video to an Experience?
Firstly, you need to upload your video to YouTube (see 'How do I upload my videos?'). Once you've done this, you need to make a note of the video's ID (the short code that is unique to your video). Once you've added the text too your Experience, click on Source and paste in this code at the point where you want your video to appear:
<object width="425" height="355">
<param name="movie" value="http://www.youtube.com/v/CODE&hl=en"></param>
<param name="wmode" value="transparent"></param>
<embed src="http://www.youtube.com/v/CODE&hl=en" type="application/x-shockwave-flash" wmode="transparent" width="425" height="355"></embed>
</object>
Make sure you replace the two instances of the word CODE with your YouTube ID. When you have added in your code, click on Source and either Preview or Publish as normal.
How does the footsteps points system work?
The footsteps points system is designed to reward people who contribute regularly to goWander.com. The points are awarded as follows:
- If your video is chosen as video of the week - 10 footsteps
- If you post a travel experience - 8 footsteps
- If you receive a comment from another user on an experience, video or photo you have posted - 3 footsteps
- If you post a video - 3 footsteps
- If you post a photo - 2 footsteps
- If you start a discussion on Grapevine - 1 footstep
- If you post a comment - 1 footstep
- If you respond to a discussion - 1 footstep
Additionally, extra footsteps are awarded when people rate the contributions you have made to goWander:
- 5* rating = 3 footsteps
- 4* rating = 2 footsteps
- 3* rating = 1 footstep
What do I receive for my footsteps points?
Points mean prizes. Currently if you collect 250 Footstep points during May, you'll receive a free luxury travel towel, courtesy of Nomad.
How do I find other members?
You can search for other members by entering their On-Screen Name in the 'Search the site' box. Or there is a complete list of all members in the Members section.
What's a watch list?
A watch list is a list of keywords that you are particularly interested in, for example Australia or mountaineering. When another goWander member writes an experience, uploads a photo or video, or posts a Grapevine topic including your Watch List keywords, it will be linked to your personal homepage. So you have a handy way of accessing things that interest you without having to spend time searching!
What is my Member Home?
Your Member Home is where the contents of your Watch List are stored. So if your Watch List terms are 'Egypt' and 'penguin' you should see Experiences, Photos, Videos and Grapevine topics relating to those terms on your Member Home page. It's like your own personalised version of goWander.com
What's a Travel CV and how does it work?
Your Travel CV is your record of where you've been and what you've added to goWander.com. There are two elements – a map and your CV page. You can add destinations by selecting from our list. These then appear in red on your map. And when you add an experience, photo, video or Grapevine post about a particular destination, it will turn green on your map. Your Travel CV also collates what you've added to goWander.com – so you can see and edit or delete your experiences, photos, videos and Grapevine posts at any time.
Why am I logged out when I go from goWander.com to Wanderlust.co.uk or vice versa?
To ensure the security of your personal information we require you to log in to your account again when you switch from one site to another.
How can I advertise in Wanderlust magazine or on goWander.com?
Click here for our media pack for Wanderlust magazine and click here for our media pack for the websites.
How do I subscribe to Wanderlust magazine?
Simply go to this page and follow the instructions.
What do these icons mean?
means that the person is a goWander.com guru and an expert in a particular field. Read their profiles to discover more about their areas of specialist knowledge.
means that the person is a Wanderlust staff member.
How do I report an error I've noticed on goWander.com?
Please email bugs@gowander.com providing as much detail as you can about the error.
